Support & complaints

• Billing, invoices, cancel or change plan: use the Stripe customer portal (self-service, instant), or email support@ai-datacentre.co.uk.
• Lost API key: email support@ai-datacentre.co.uk from your subscribed address; we will rotate it.
• Data corrections / suppression requests: email contact@ai-datacentre.co.uk with the application reference and the source link.
• Complaints: email support@ai-datacentre.co.uk with "Complaint" in the subject. We acknowledge within 5 business days and aim to resolve within 20.
• Status: /health shows the last data refresh.

Support is provided by email on a best-efforts basis, UK business hours.